Please click on “Contact Support About this Issue” and submit the following essential information:
We require complete and accurate information in order to process your request.
Required information:
If you haven’t played since 2009, it’s most likely your account has been deleted:( but if you do figure out your username, you could try to log in with a webkinz code you have used to adopt a pet on that account as a password and see if it says that your account is in storage and that it’ll be retrieved in a day. For security purposes, during the archiving process, we remove all information associated to the account other than then User Name and Password. If you wish to reactivate an archived account and you remember your login credentials, simply attempt to login to your Webkinz World account to initiate the automatic account recovery process.
-Username
-Adoption Code
-First Name of the User
-Date of Birth of the User (YYYY/MM/DD)
-The name of the pet most recently adopted on the account
-Desired Password
***As a reminder, any attempts to gain access to Webkinz World in a fraudulent manner, including but not limited to using fraudulent Adoption Codes or guessing Adoption Codes is grounds for the immediate termination of your account.***